The Delhi Metro Rail Corporation (DMRC) has introduced an innovative and user-friendly way to purchase metro tickets. Commuters can now effortlessly book their tickets using the WhatsApp-based Delhi Metro ticketing service, which is available in both English and Hindi. This initiative covers all 12 metro lines and an extensive network of 288 metro stations, serving the bustling Delhi National Capital Region (NCR), including the Gurugram Rapid Metro. You should also check how to set up WhatsApp Passkeys.
Engaged in a strategic collaboration with Meta and their esteemed partner, Pelocal Fintech Pvt. Ltd, DMRC is aiming to revolutionize the ticket booking process, making it more convenient for modern travelers. This innovation promises to streamline journey planning and ticket purchasing, ensuring a seamless experience. Recently, they also released a feature to use two WhatsApp accounts in one mobile.
Key Points to Note When Using the WhatsApp-based Delhi Metro Ticketing Service:
- Maximum QR Tickets: You can generate a maximum of 6 QR tickets in a single transaction.
- Operating Hours: Ticket booking is available between 6 am to 9 pm for all metro lines and from 4 am to 11 pm for the Airport Line (Orange Line).
- Ticket Cancellations: Ticket cancellations are not permitted when using WhatsApp Ticketing.
- Convenience Fee: A minor convenience fee is applied to credit/debit card transactions, while UPI-based transactions are exempt from this fee.
- Ticket Validity: Passengers can book up to 6 QR-based metro tickets for a single journey, and each QR-based ticket remains valid for the entire day of purchase.
- Usage Instructions: After entering the metro station, passengers have a 65-minute window to exit. To utilize the QR-code ticket, just scan the QR code located at the entrance of the metro station.
Also Read: How to run six WhatsApp profiles on a single Android device
Here’s a Step-by-Step Guide to Booking Your Delhi Metro Ticket using WhatsApp:
1. Initiate a chat: Send the message “Hi” to the WhatsApp number +91 9650855800. Alternatively, you can scan the QR code available at any metro station.
2. Language Selection: Once the conversation begins, select your preferred language.
3. Buy Your Ticket: Tap on the “Buy Ticket” button to start the booking process.
4. Enter Journey Details: Enter your source and destination stations, along with the number of tickets you need.
5. Review and Payment: Review your journey details and proceed to make the payment.
6. Payment Link: You will receive a payment link for your transaction.
7. QR-based Ticket: Once the payment process is finalized, you will receive a QR code ticket via WhatsApp.In Conclusion:
DMRC’s integration with WhatsApp has made buying metro tickets as simple as sending a text message to a friend. Given WhatsApp’s popularity among most Indians, this method is likely to attract more commuters to choose the Delhi Metro for their travel needs. This innovative approach aims to enhance the convenience and accessibility of the Delhi Metro system, making it a more attractive option for daily commuters and tourists alike.
WhatsApp recently released multiple features like Sharing Screens on WhatsApp, Sharing HD Photos on WhatsApp, a Video Messaging Feature for iPhone Users and Group video calls using WhatsApp on Mac.
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