Let’s face it—technology isn’t always friendly, even for folks with sharp memories and endless patience. Now, toss in a few memory struggles, and just turning on a tablet or phone can feel like trying to solve a riddle wrapped in a mystery. If you’re caring for someone with memory issues, or maybe you’re in a memory care facility helping out as a volunteer or family member, you know the stakes: tech can open doors to entertainment, connection, and independence, but only if it’s not a daily source of frustration.
Start with Simplicity (Seriously, Less Is More)
The biggest trick to making tech less intimidating? Keep it simple, simple, simple. Strip away the extras. Try using a basic phone with big buttons, or a streamlined tablet with large, clear app icons. If you set up a device, delete unnecessary apps to avoid endless scrolling and confusion. Put the most-used apps—like video calls, photos, or games—right on the home screen. A clutter-free look goes a long way.
Use Visual and Voice Cues
For someone with memory issues, visuals and voice prompts are lifesavers. Set wallpapers with a friendly reminder: “Call Joan” or “Dinner is at 6.” You can even record voice memos for routine tasks (“It’s time to take your pill!”), and pin them to the top of their screen. Sticky notes might feel old-school, but taping one to the side of a laptop or tablet (“Press the green button to call family!”) is still surprisingly effective.
Routine Is Your Best Friend
Creating habits around tech helps, too. Keep a laminated “how-to” card nearby, with simple instructions for the most-used tasks (“To video call, tap the blue square, then tap Sam”). Practice together at the same time each day, and repeat, repeat, repeat. Muscle memory can be powerful—even if other memories get fuzzy. Some memory care facility staff have morning “tech time,” where everyone checks in with messages or plays music. That bit of routine builds comfort and reduces anxiety.
Limit Password Hassles
Passwords get tricky fast. Consider a device with fingerprint or facial recognition, or store passwords in a lockbox (both physical and digital options exist). Some tablets allow you to stay logged in to key sites or apps, or you can simplify by creating a single, memorable password for everything critical. Keep security strong, but don’t overcomplicate things.
Keep Communication Easy
Set up one-tap calls with photos of friends and family members. Video call buttons or large contact photos work especially well. Make it so your loved one doesn’t need to hunt through digital address books—just tap and chat. Teach them to use voice assistants, too. “Call Emily” or “Show me cat videos” is a lot less taxing than navigating menus.
Encourage Exploration—But Set Boundaries
Everyone learns best when they’re relaxed and having a little fun. Encourage safe exploration, but put limits on apps, settings, and browsing, so your loved one can’t accidentally buy 100 cans of tuna with one click. Parental controls aren’t just for kids—they’re helpful here, too.
Stay Patient and Celebrate Every Win
Cheer those little victories. Got through a video call without a hitch? That’s huge! Downloaded a jigsaw puzzle app? Celebrate it. Patience is the real superpower here—frustration doesn’t help anyone.
With just a handful of tweaks, tech can go from being the enemy to a friendly helper—one that keeps people connected, entertained, and a little more independent each day.
You might also like our TUTEZONE section, which contains exclusive tutorials on making your life simpler using technology.
