Seagate Hard Drives are the market leader in media storage devices and are known for their quality. So, when I had to choose a device to store my family’s memories in digital form, I selected a Seagate Backup Plus.
For many years, I had been diligently backing up all the precious pictures and videos of my children since they were born, on my Seagate External Hard Drive and last Monday was no different. I was ready to upload the pictures from last year on the drive. I removed the drive and was about to connect it when I accidentally dropped it.
Anyways, I was confident that nothing could have gone wrong with a Seagate product. Afterall, Seagate hard drives have a great reputation, but I was wrong. When I tried connecting it to the laptop, the drive wasn’t detectable. So I tried another port and then another PC, but nothing worked. I started panicking because the hard drive had precious memories that I had captured on the camera. As I kept trying, I realized I was on the verge of losing the data of the drive forever.
After few days back one of my friend informed me about data recovery services. As I started digging deeper into it, I learned a lot about how data can be recovered. I wrote this article to share my personal experience how I recovered data from Seagate Hard Drive.
Don’t(s) when facing data loss situations
What you should not do when facing data loss from an External Hard Drive is more important than what you should do. Please avoid the following if you encounter a hard drive failure:
- Do not use the drive to store any new data otherwise, the old data will be overwritten, and recovery will not be possible.
- Do not open the External Hard Disk. Tempering with or mishandling the hard drive is the primary cause of permanent data loss.
- Do not format the hard drive; it will reduce the chances of recovery.
- Do not use any data recovery software; it may cause secondary damages to the drive.
- Do not swap electronic components; it may lead to permanent data loss.
Any such action on your part can result in irreversible data loss or make recovery difficult. If you want to recover data from a failed hard drive, you must stop using the hard drive and contact a reputed data recovery service provider.
Reasons for Hard Drive Data Loss
There can be multiple reasons for hard drive failure such as-
- Virus attack
- Physical damage
- Mechanical failure
I further learned that the data accidentally deleted or formatted still exists on the hard drive somewhere. Only the storage space is marked as available to store new data. Hence, data recovery is possible from such hard drives. The important thing is to stop using the drive.
Data recovery is also possible in case the hard drive is not detectable, inaccessible or has physical damages. For maximum recovery, the hard drive must be handled in a moisture, temperature, and contaminant controlled environment by specially trained technicians. For complicated tasks such as physical damages or in the case of undetected hard drive, the recovery process is complex and needs specialized equipment and skills.
Data Recovery Services
Next, I searched for a data recovery service in my area and found out ‘Stellar Data Recovery Chennai’. Based on great reviews by the customers, I called them. A customer service representative answered the call and assured me that they had handled thousands of such cases and their recovery specialists had the necessary skills to help me out. They have also shared some case study of successful cases. I asked many questions about the recovery process, payment terms, customer support, etc. They patiently answered all my questions.
After a thorough analysis I finally visited the Stellar Data Recovery Chennai centre. I handed over the drive with them and, filled out a form to describe the data, and crossed my fingers.
Two days later, I got the call from Stellar informing me that after the detailed analysis they found out that my drive has internal damage but the data recovery was possible. They explained the data recovery process and then provided me with an estimated cost.
After I gave them the go-ahead, the recovery experts at Stellar data recovery recovered the data and gave me the good news. When I went there to review the files, I saw all the pictures and videos intact! My joy knew no bounds! I am extremely grateful to Stellar Data Recovery for the excellent service, timely recovery and affordable cost.
I highly recommend the award-winning Stellar data recovery services. They provide:
- No Recovery No Charge policy.
- Trained recovery specialists.
- World class infrastructure and ISO certified Class 100 Clean Room lab specially designed for physically damaged hard drive recovery.
- Over 25 years of experience and trust of over 2 million customers.
- Friendly and knowledgeable customer service team.
- Safe and secure data recovery.
- 15 Branches across India