AI is one of those buzzwords that gets tossed around in every boardroom, blog post, and techheadline—and for good reason. It’s changing everything, from how you handle data to the way your team gets things done (and yes, even the future of architecture). But let’s get real: adding AI to your business can feel a bit like trying to speak a new language while juggling flaming torches. Where do you even start? What’s worth your time?
Here are some tips to help you bring AI into your workflow, keep things grounded, and actually see the benefits.
Start Small: Identify Where Help Is Needed Most
It can be tempting to picture massive robots whirring around your office, but the best way to use AI is by going for low-hanging fruit first.
Look for repetitive, time-consuming tasks that slow your team down. Things like sorting emails, scheduling appointments, or even customer support can often be handled by simple AI tools (think chatbots or automated email responses). Starting with these quick wins builds momentum and lets your people focus on work that actually needs a human touch.
Keep the Human Touch Front and Center
No one wants to get stuck in an endless loop with a robot—even the flashiest AI can’t replace friendly, thoughtful service or creative problem-solving.
Make sure you’re adding AI to free up your team for better, more meaningful work, not to wall off customers or create hurdles. It’s like setting up autopay on your bills: a huge time-saver, but not great when you want answers about a weird charge.
If you’re in a creative field—say, construction or architecture—AI can sketch out early concepts or handle tedious calculations. Then your experts can focus on transforming raw data into inspired designs.
Train Your Team (and Yourself) to Think AI-Smart
The best AI systems are only as good as the folks working with them.
Roll out some basic training—think tutorials, webinars, or even just regular check-ins—so your people feel confident, not confused. Encourage questions and keep the conversation open. This avoids the “robots are coming for my job” panic and helps everyone see AI as an extra set of hands.
Choose Tools That Play Nice With What You Already Use
There are more AI-powered apps and platforms than you can shake a stick at, so don’t get dazzled by bells and whistles you’ll never need. Focus on tools that fit naturally into your existing workflow—ones that connect with your current CRM, accounting software, or design programs.
Embrace Experimentation—But Keep an Eye on Ethics
AI is constantly evolving, and some trial and error is part of the process. Gather feedback, monitor your results, and don’t be afraid to change direction if something’s not working.
Most importantly, be upfront about how you’re using AI, especially with your team and customers. Trust matters even more when tech enters the mix, particularly in sensitive areas.
A Little AI Can Go A Long Way
You don’t need to be a giant tech company to see real benefits from AI. Start with a few practical steps, keep your team in the loop, and focus on real value—not just what’s trendy. With the right approach, AI can help you build a smart, competitive business that’s ready for tomorrow—and maybe even a little ahead of the curve.
